Our Services

Voice-first automation for trades businesses: answer missed or forwarded calls, qualify the caller, send a clean summary, and follow up automatically.

Answer calls, qualify leads, follow up, and keep every opportunity moving.

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Forge is ready 24/7

Try the live AI receptionist

+1 (365) 617-2659

Ask Forge a real customer question and hear how it answers, qualifies, and moves the call forward.

Call the demo line
Core Feature

Voice AI
Receptionist

When you miss a call, forward a call, or need after-hours coverage, the caller speaks to an AI receptionist instead of hitting voicemail. It answers common questions, gathers lead details, and keeps the job moving.

  • Answers missed or forwarded callsUse it as overflow, after-hours coverage, or a dedicated AI demo line.
  • Can answer 24/7 including weekendsConfigure coverage outside office hours so callers still receive a response.
  • Built around your businessWe customize services, service areas, tone, urgency rules, and FAQs.
  • Booking can be enabledIf you want it, the AI can help qualified callers book onto a calendar.
Try the Forge demo line:
Call +1 (365) 617-2659 and ask Forge a question a real customer would ask your business.
Call in progress Live capture
Lead profile Qualified
NameJordan M.
ServiceNo heat
LocationOshawa
UrgencyToday
Lead typeService call
Next stepBook estimate
The owner receives this context as soon as the call is complete.
Smart Automation

AI Lead
Qualifier

The AI receptionist asks qualifying questions during the call and captures name, service needed, location, urgency, and preferred next step — so when you call back you already know what they need.

  • Natural voice conversationCallers get a helpful answer instead of a voicemail dead end.
  • Collects name, service, timelineYou get a full lead profile before you ever pick up the phone.
  • Classifies lead typeQuotes, urgent jobs, service questions, booking requests, or non-leads.
  • Escalates when neededUrgent or high-value calls can be routed into the right next step.
Review follow-up Sent automatically
★★★★★
Thanks again for choosing us. Would you mind sharing your experience? It only takes a minute.

A consistent request goes out at the right time, without adding another task to the workday.

Reputation Growth

Automated
Reviews

Turn completed jobs into a steady flow of real customer reviews. Forge follows up at the right time, sends customers your review link, and keeps the request process consistent without adding another task to your day.

  • Automatic review requestsSend a polished request after a completed job without remembering to follow up manually.
  • SMS or email deliveryReach customers through the channel that fits your existing workflow.
  • Your preferred review linkGuide customers directly to your Google review page or another trusted profile.
  • Consistent follow-upPolite reminders help more satisfied customers finish the review they intended to leave.
Example follow-up:
Thanks again for choosing us. Would you mind sharing your experience? It only takes a minute: yourbusiness.ca/review
Live opportunity pipeline Organized
New lead
Kitchen leakWhitbyReceived now
Captured
Contacted
Panel upgradeAjaxFollow-up sent
Tracked
Booked
AC repairOshawaTomorrow, 9:30
Won

Every lead has a stage, an owner, and a clear next action.

Lead Management

CRM
Pipeline

Keep every caller, form submission, and follow-up in one organized pipeline. Instead of relying on memory or scattered notes, you can see each opportunity, what happened, and what needs to happen next.

  • Automatic lead captureNew calls and form leads can enter the right pipeline stage without manual data entry.
  • Clear opportunity stagesTrack new leads, contacted prospects, estimates, bookings, wins, and lost opportunities.
  • Tasks and follow-upGive every lead a next action so warm opportunities do not quietly disappear.
  • One source of truthSee contact details, conversation history, appointments, and status in one place.
Optional Add-On

Website Builds

We build fast, mobile-first websites for trades businesses. Clean design, SEO-ready, deployed to your domain. No bloated page builders. No templates that look like everyone else.

  • 5-page custom websiteHome, Services, About, Areas, Contact — everything a trades business needs.
  • Mobile-first designLocal-service prospects often search and call from a phone, so we design for mobile first.
  • SEO optimizedStructured, fast-loading, and ready to rank in local search results.
  • Controlled website launchPublished after content, domain access, payment, and client approval are ready.
  • Included in the complete systemCombine it with the AI Receptionist System in the Complete Growth System.
📞 Try The AI — +1 (365) 617-2659